1) What this policy covers
‍ ‍This Privacy Policy explains how we collect, use, and share information when you visit our website, submit an inquiry,
place an order, or otherwise interact with us.

2) Information we collect
‍ ‍ We may collect the following types of information:

Information you provide:
‍ ‍· Name, email address, phone number
‍ ‍· Delivery or event details (address, date, time, notes)
‍ ‍· Order details and preferences (including message card text)
‍ ‍· Any information you include in your inquiry or communications

Information collected automatically
‍ ‍· Device and browser information 
‍ ‍· IP address 
‍ ‍· Pages viewed and time spent on our site 
‍ ‍· Referring website and general location (approximate)

This is typically collected via analytics and cookies.

‍ ‍Payment information
‍ ‍If you purchase through our site, payments are processed by our payment provider(s) (e.g., Squarespace Payments, Stripe,
PayPal). We do not store full payment card numbers. Payment providers may collect payment and billing details directly.

3) How we use your information
‍ ‍We use information to:
‍ ‍· Respond to inquiries and communicate with you 
‍ ‍· Fulfill orders, deliveries, and event services 
‍ ‍· Provide customer support 
‍ ‍· Improve our website and services (analytics) 
‍ ‍· Send updates or marketing messages if you opt in (you can unsubscribe anytime) 
‍ ‍· Comply with legal obligations and prevent fraud

4) How we share your information
‍ ‍ We may share information with:
‍ ‍· Service providers that help us operate our business (website hosting, analytics, email tools, payment processors) 
‍ ‍· Delivery partners/couriers to complete delivery services 
‍ ‍· Professional advisors (legal, accounting) where necessary 
‍ ‍· Authorities if required by law

We do not sell your personal information.

5) Cookies and analytics
‍ ‍Our website may use cookies and similar technologies to operate properly and understand how visitors use the site.
‍ ‍You can control cookies through your browser settings. Some site features may not function properly if cookies are disabled.

6) Marketing communications
‍ ‍ If you opt in to receive marketing emails, you can unsubscribe at any time by using the link in our emails or contacting us.

7) Data retention
‍ ‍We keep personal information as long as necessary to provide services, maintain business records, resolve disputes,
and comply with legal obligations.

8) Security
‍ ‍ We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure.

9) Your rights
‍ ‍Depending on where you live, you may have rights to access, correct, or request deletion of your personal information.
To make a request, contact us. We may need to verify your identity before responding.

10) Children’s privacy
‍ Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11) Changes to this policy
‍ ‍We may update this Privacy Policy from time to time. The effective date above will reflect the latest version.

12) Contact
‍ ‍For privacy questions or requests:
V’BLOOM, 120 Wall St, Floor 20, New York, NY, 10005
‍ ‍Website: v-bloom.com

Effective date: March 15, 2026